The short version
Save everything before you reply. Then work out who can fix it: the site or platform that published it, and Google once the page has changed. If it’s seriously damaging, talk to a lawyer early, because defamation claims have short time limits.
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Do not start with a public fight
Public replies can quote the false claim, create new indexed pages and train search engines that the topic matters. Start with evidence.
Save everything
Capture URLs, screenshots, account names, dates, comments, search snippets and any proof that the claim is false or misleading.
Use the right route
Depending on the platform and the facts, that may be a platform report, a correction request to the publisher, a privacy request, Google’s refresh tool after the page changes, or legal advice.
Check what lingers in search
Even after a false claim is removed, snippets, screenshots and reposts can linger. Search again after any change, and use Google’s refresh tool once the original page is gone.
Make a plan first
Use the free check, so you have a plan before choosing the next step.
Questions
Can false claims be removed?
Sometimes the platform, the publisher or the law gives you an option, but outcomes depend on evidence, policy, jurisdiction and public-interest factors.
Should I reply publicly?
Think about whether a reply will spread the claim further. A private request to the platform or publisher is often safer.
What if the claim appears in Google search?
Save the page, the snippet and any copies. Ask the source to correct or remove it first, then use Google’s refresh tool once it changes.
Fix My Name Online is a self-service tool, not a law firm, and this isn’t legal advice. Publishers, platforms and search engines make their own decisions; no one can promise a result. Need a lawyer?
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