Guides
Plain-English guides to what shows up when people search your name
Grouped by problem. Each one says who decides, what you can ask for, and what to try if the answer is no.
Start with your problem
An old news storyOut of date, wrong or missing what happened nextA people-search siteYour address, phone, age or relatives listedA fake profileSomeone pretending to be youA court or tribunal recordA judgment, case listing or a copy of oneA reviewAbout you or your businessPhotos of youPictures posted without your OKSomething else, or I’m not sure
Start here
Google your name: what to look for, and what to doSearch like an employer would, then deal with what you find.Fix your name online when Google shows the wrong storyA step-by-step approach to correcting what appears for your name.How to fix your reputation online without making it worseAudit, evidence, the right requests, and keeping track.Bad Google results helpOld articles, snippets, court mentions and reviews.False information about you onlineFalse claims, allegations and reviews.When Google makes your past look like your presentAn essay on old records that won’t stay in the past.
Old news stories See the plan →
Old news stories: the full planAn article that’s out of date, wrong, or leaves out what happened next.Old news article showing on Google? Start with options, limits and evidenceWhat to do when an old news article, court mention or outdated story appears on Google: what to save, who decides, what to ask the publisher for, and Google’s refresh tool.Remove outdated Google search results: what can be checked firstOptions for outdated Google search results, old snippets, changed pages, removed content, old articles and search results that no longer reflect the current facts.Why is old stuff showing up when I Google myself?What to do when old stuff, outdated pages, old articles, records or embarrassing results keep showing up on Google for your name.What do employers see when they Google me?A private checklist for job seekers and professionals worried about what employers see when they Google a name before an interview or offer.Old article ruining your reputation? Start with evidence, not panicWhat to do when an old article is hurting your reputation on Google: what to save, what to ask the publisher for, Google’s refresh tool, and what to do if they say no.Online reputation repair for professionals who get searched before they are trustedFor professionals and business owners who get searched before they’re trusted: check what shows up, deal with old or wrong results, and keep your own profiles current.Fix my name: private steps when Google is showing the wrong storyFix My Name guide for people dealing with bad Google results, old articles, reviews, snippets or results about someone else with the same name.Google your name before a job interview: what to check privatelyA private Fix My Name Online guide for job seekers worried that employers may find old articles, bad snippets, reviews, court mentions or confusing search results.Old news article still ranking for your name: private next stepsAn old news article still ranking for your name: what to save, what to ask the publisher for, Google’s refresh tool, and what to do if the answer is no.Fix your search results before clients see themA private guide for founders, consultants and businesses worried clients may see negative, outdated or confusing Google results before buying.False information about me online: what you can do privatelyPrivate steps when false information, false claims or inaccurate snippets show up online for your name.Employer Googled me and found an old article. What now?Private steps when an employer, recruiter or hiring manager finds an old article, court mention or bad Google result before an interview.Google your name before an employer doesCheck what employers, clients and strangers see when they search your name, with realistic next steps and a free step-by-step plan.What to do if an old article is ruining your lifePrivate steps if an old article, outdated story or search result is harming jobs, clients, relationships or trust. Start with the free check.How to get an old news article removed in AustraliaHow to get an old news article removed in Australia: what to save, who to ask, what to ask for, and what to do if the answer is no.
People-search sites See the plan →
Fake profiles See the plan →
Court and tribunal records See the plan →
Court and tribunal records: the full planA judgment, a case listing, or a copy of one on another site.Old court record showing on Google? Start with context and evidencePrivate guidance when an old court record, tribunal page, appeal transcript or legal mention appears in Google search results for your name.Old court records showing on Google: what you can doWhat to do when an old court record, or a copy of one, shows up when people search your name: what to save, who decides, and when to get legal advice first.
Reviews See the plan →
Reviews: the full planA review about you or your business that breaks the platform’s rules.Fake Google reviews: evidence, a proper report and a calm replyWhat to do about a fake, malicious or unfair Google review: save the evidence, match it to Google’s rules, report it, and write a calm public reply.Online reputation management for businesses that get searched before they get trustedOnline reputation management for businesses dealing with Google reviews, bad search results, complaint pages, outdated listings, brand snippets and trust problems.A bad review is costing me customers. What can I do?Plain-English Google review defence for business owners worried that a fake, unfair or damaging review is costing calls, bookings and customers.
Photos and images See the plan →
Before you start, and everything else
Online reputation repair you can do yourselfA practical, self-service approach to online reputation repair: find what’s showing up, ask the right people in the right order, and keep track. Free plan and letters.Reputation repair wherever you areFree, self-service plans for what shows up when people search your name, with the official routes for Australia, New Zealand, the UK, the EU, the US and Canada.Reputation repair in Australia: what you can do yourselfWhat Australians can do about old articles, people-search listings, reviews and court records online: the Press Council, OAIC, eSafety and Google’s own forms. Free plan.Remove negative Google results? What’s possible, and how to askGoogle rarely removes a result on its own. Here’s what it may remove, what only the website can change, and how to ask both in the right order. Free plan and letters.Google review problems: report, reply and recover, wherever you areHow to report a Google review that breaks the rules, write a calm public reply, and avoid the mistakes that make it worse. Free step-by-step plan.Unfair Google reviews in Australia: what you can doFor Australian businesses: how to report a Google review that breaks the rules, reply calmly, and stay on the right side of consumer law. Free plan.Fake or unfair Google reviews: how to report them and replyA step-by-step plan for fake or unfair Google reviews: find the rule it breaks, report it, reply in public, and avoid mistakes that make it worse.Bad Google results: what can be removed, and how to askWhat you can do about bad Google results for your name: who decides, what to ask for, and the official forms. Free step-by-step plan and letters.Private reputation repair: deal with it quietly, yourselfA private, self-service way to deal with what shows up for your name. The free check runs in your browser; nothing you type is sent to anyone.Online reputation management in Australia: what you can do yourselfA practical, self-service guide for Australians dealing with what Google shows for their name or business: old articles, reviews, people-search listings and the official routes.Reputation repair for individuals when Google shows the wrong first impressionPractical guide for individuals dealing with old Google results, associated names, outdated snippets, reviews, complaint pages or sensitive search terms.How to check your online reputation before clients, employers or dates search youA practical online reputation self-audit checklist for names, business names, old names, Google results, reviews, images, snippets and associated search terms.I have bad results on Google. What do I do first?What to do if you have bad results on Google: save evidence, work out who decides, ask for one specific change, and avoid the reactions that make it worse.What to do if your Google results are badA calm plan for bad Google results about your name or business: save the evidence, work out who decides, ask for the right thing, and keep a record.Negative Google results need evidence, strategy and patienceWhat you can do about negative Google results for your name or business: old links, reviews, complaint pages and snippets. Free plan, letters you send yourself.How to fix bad Google search results without making it worseHow to deal with bad Google search results safely: save evidence, find who runs the page, ask for one specific change, and check back.Bad search results for your name? What to do firstWhat to do when bad search results appear for your personal name, old name, business name, location or associated search terms.Personal online reputation repair for name searches that feel unfairA private, self-service way to deal with bad Google results, old articles, images and reviews about you. Free plan and letters; you send everything yourself.How to keep an eye on what shows up for your nameSimple, free ways to notice new search results about your name or business: what to search, how often, and which free alert tools to use.What shows up when someone Googles your name?A private name-search checklist for people worried about what employers, clients, dates, landlords or customers see when they Google a name.How do I clean up my Google results?Plain-English help for people asking how to clean up Google results for their name, business, old articles, bad reviews or embarrassing search results.My name brings up embarrassing results. What are my options?Private help for embarrassing Google results tied to your name, old names, photos, articles, comments, reviews or associated search terms.Can I remove my name from Google?Can you remove your name from Google? What Google controls, what only the website can change, and the forms you can use yourself.Can you hide bad Google results? Here is the safer way to think about itWant to hide bad Google results? What’s realistic, what to avoid, and the honest options you can use yourself.Need to fix your online reputation fast? Start with the actions that do not make it worseUrgent online reputation repair guide: what can be done quickly, what takes time, and how to avoid making bad Google results, reviews or old links worse.Remove my name from Google search: what is realistic and what to check firstCan you remove your name from Google search? What Google controls, what only the website can change, and the forms you can use yourself.Google search results hurting your business? Map the damage before you actWhen Google results hurt your business: bad reviews, complaint pages, outdated listings and snippets. What to check, who decides, and what you can do yourself.Fix my name on Google: what to do before the result costs youA practical guide to fixing what Google shows for your name: evidence, the right requests, and a free step-by-step plan.Fix my Google results: steps you can take yourselfFix My Google Results guide for old articles, bad reviews, damaging snippets, images, complaint pages and weak positive search results.Fix my online reputation: practical steps for people and businessesPractical steps for fixing what shows up online about you or your business: Google results, reviews, old articles and results about someone else with your name.Fix My Name Online: what it does, and what it doesn’tWhat Fix My Name Online is: free self-service plans, letters you send yourself, official links and a tracker.Someone posted false claims about you online: what actually worksA practical guide to false claims online: save the evidence, report it on the platform, ask the publisher to correct it, and avoid making it louder.
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