Self-service · Free to start

Something about you shows up on Google. Here’s what you can do about it.

Tell us what’s showing up and get a free, step-by-step plan: who decides, what to ask for, a letter you can edit, and the official forms. You send everything yourself, in your own time.Get a free step-by-step plan, with a letter you can edit and the official forms. You send everything yourself.

FreeNo accountNothing you type is sent to us

Run by Madison Jade Pty Ltd · ABN 56 661 580 936 · Australia. Not a law firm.

How it works

Four steps. You’re in charge of every one.

  1. Tell us what you found

    Pick the kind of result and answer a few quick questions. No name, no email, no search.

  2. Get your plan

    Who decides, what to ask for, what to do first, and roughly how long each step takes.

  3. Send it yourself

    Edit the letter, then send it or use the official form. We never contact anyone for you.

  4. Keep track

    Tick off each step and set a date to check back. It all stays in your browser.

Before you start

Straight answers

Google can drop a result. Only the website can delete the page.

If Google removes a link, the page still exists. The site owner is the only one who can change or delete it, so most plans start with them.

“It’s old” is a weak reason. “It’s out of date” is a specific one.

A story being old usually isn’t enough on its own. A story that’s wrong, or leaves out what happened next, gives you something specific to ask the publisher to fix.

No one can promise a result. Including us.

Publishers, platforms and Google make the decisions. Anyone who guarantees a removal is guessing. We help you ask clearly and politely.

Some things need real help first.

If you’re being threatened, a child is involved, there are intimate images, or a court case is still running, start with eSafety, the police or a lawyer. Your plan will point you to them.

What we cover

Six common problems, each with its own plan

Every plan says who decides, what to do first, and what to try if the answer is no.

Old news stories

An article that’s out of date, wrong, or leaves out what happened next.

Who decides: The publisher decides the page. Google decides the search result.

People-search sites

Sites that list your address, phone number, age or relatives.

Who decides: Each site decides its listing. Google decides contact details in search.

Court and tribunal records

A judgment, a case listing, or a copy of one on another site.

Who decides: The court, or the site that copied it.

Photos and images

Pictures of you posted without your OK, including intimate images.

Who decides: The site and Google. For intimate images, eSafety can act.

No surprises

See exactly what you get, before you start

Here’s part of a sample plan for an old news story in Australia. Yours changes with your answers.

Your plan · Old news story · Australia

Ask the publisher to update the story, then ask Google to catch up.

  1. Save your evidence

    The link, a dated screenshot, and proof of what happened next.

  2. Send your letter to the publisher

    Use their corrections or editor contact. Keep a copy.

  3. Wait 14 days, then follow up

    Your tracker shows when it’s due.

  4. Once the page changes, ask Google to refresh it

    Using Google’s own Refresh Outdated Content tool.

Free letter · Publisher update requestYou edit, you send

Subject: Request to update an article about me

Dear Editor,

I’m writing about this article on your site:
link to the article
Headline: headline · Published: date

The article reports that what the article says, in one sentence. Since then, what happened next, e.g. the charge was withdrawn on 3 May 2021.

I’m writing to ask you to add an update to the article so it reflects what happened next. I’ve attached the court outcome, letter or other document, and I’m happy to provide anything else you need to check it.

The article still comes up when people search my name, and it gives an unfair picture of where things stand now. I’d be grateful for a reply within 14 days.

Kind regards,
your name
your email

Pricing

Free to use. One optional extra.

Free check and plan

$0

  • A plan for your problem and your country
  • Letters you can edit, copy or download
  • Links to the official forms
  • A tracker with check-back dates
  • Print it, or save it as a PDF
Start free check

Coming back

NameWatch

Alerts when something new shows up for your name. We’ve paused new sign-ups while we rebuild it.

Join the waitlist and we’ll email you once when it’s back. No charge, and nothing else is sent.

Join the waitlist

Prices are in US dollars. The Australian dollar figure is a guide only; your bank sets the final amount.

Who’s behind this

A small Australian company that builds tools. We don’t act for you.

Fix My Name Online is run by Madison Jade Pty Ltd (ABN 56 661 580 936). Here’s exactly where we stand.

What we do

  • Plans for each kind of problem
  • Letters you can edit and send
  • Links to the official forms
  • A tracker so nothing slips

What we don’t do

  • Contact anyone on your behalf
  • Give legal advice
  • Promise any result
  • Sell or share what you type

Your privacy

The free check and tracker run in your browser. What you type isn’t sent to us, and there’s no analytics on those pages.

Read the privacy policy · About and trust

Questions

Good questions, plain answers

Do you search Google for my name?

No. You tell us what you’ve found. We don’t run a search or give you a score. We match what you tell us to the steps that fit.

Is it really free?

Yes. The check, the plan, the letters, the official links and the tracker are free, with no account. The only paid thing is the optional US$19 letter pack for one link.

Will you contact the website or Google for me?

No. You send every letter and fill in every form yourself. That keeps you in control, and it’s how the official processes are set up to work.

Can you get it removed?

We can’t promise that, and no one honestly can. The publisher, the platform or Google decides. We help you make a clear, polite, well-backed request to the right people, in the right order.

Are you lawyers?

No. We’re a self-service tool, not a law firm, and nothing here is legal advice. If you need advice, for example about defamation, which has short time limits, talk to a lawyer. How to find one.

What happens to what I type?

On the free check and tracker, nothing leaves your browser unless you choose to save or download it. If you buy the letter pack, we store what you put in it so you can come back to it. The privacy policy has the details.

More questions and answers →

Start with what’s in front of you.

Pick what’s showing up. Your plan is ready in about two minutes.

Start free check

Free · No account · Nothing you type is sent to us