How it works

You do the asking. We make it clear what to ask, who to ask, and when.

Fix My Name Online is a set of free tools you use yourself. Here’s what happens at each step, and what we do and don’t do.

Tell us what you found
Pick the kind of result: an old news story, a people-search listing, a fake profile, a court record, a review or a photo. Then answer three to five quick questions. We don’t need your name or email, and we don’t search for you.
Get your plan
Your plan says who decides, what to ask for, the order to do things in, and roughly how long each step takes. It includes a letter you can edit and the official forms for your country.
Send it yourself
You copy or download the letter and send it, or fill in the official form. We never contact a publisher, a platform or Google for you.
Keep track
Add the plan to your tracker, set a check-back date and update the status as things happen. A “no” is a normal outcome, and the plan tells you what to try next.

Start free check About two minutes · Free · No account · Nothing you type is sent to us

Who decides what

Knowing who decides saves weeks

Most wasted effort comes from asking the wrong people, or asking in the wrong order.

Who	What they decide	What you can ask for
The publisher or website owner	What’s on the page	An update, a correction, removing your name, a “noindex” tag, or taking it down
The platform (Facebook, Google Maps, TikTok…)	Accounts, posts and reviews, against its own rules	Removal of things that break a specific rule
Google	What shows in search results	Refreshing a result once the page has changed; removing contact details, intimate images and some other personal information
A regulator or complaints body	Complaints about members or organisations it covers	A review of how the publisher or business handled your request
A court	Its own records and any non-publication orders	Usually only through a lawyer

Where we stand

Pick a problem