Problem guide · Last reviewed 12 October 2026

Fake profiles and impersonation

A fake account using your name or photos can be upsetting and, if it’s messaging people you know, urgent. Platforms take impersonation seriously, and their own report forms are the fastest route.

The short version

Report the account to the platform, and tell people it isn’t you. The platform decides. The free check gives you the plan for your situation and your country, with a letter you can edit.

Start this plan About two minutes · Free · Nothing you type is sent to us

Who decides

The platform decides whether the account comes down.

Time

About 15 minutes. Platforms usually reply within days.

Screenshot the profile before you report it. Once it’s gone, you can’t prove what it said.

The plan, in outline

This is the plan for someone in Australia. The free check changes the steps, letters and official links for your answers and your country.

  1. Screenshot the profile and its link

    5 minutes

    • The profile page and its web address
    • Any messages it sent people
    • Your own real account, if you have one
  2. Report it through the platform’s impersonation form

    10 minutesYou send it

    Use the platform’s own form. It may ask you to confirm who you are. Only share ID through the platform’s form, never with someone who contacts you about it.

    Your plan includes a free letter for this step: Wording for the platform’s report form.

    Facebook: report an impersonation account (opens in a new tab)

  3. Tell your contacts it isn’t you

    5 minutes

    Post a short note from your real account: “There’s a fake account using my name and photos. Please don’t accept requests or reply to it. I’ve reported it.”

  4. Check the report status

    Most platforms show report updates in your support inbox or notifications.

  5. If the answer is no

    • If it’s being used to scam people or misuse your identity, report it to ReportCyber. IDCARE offers free identity support. ReportCyber (scams and identity misuse) (opens in a new tab)
    • If the account is seriously harassing or threatening you, eSafety may be able to help once you’ve reported it to the platform. eSafety: make a report (opens in a new tab)
    • Ask a few friends to report the account too, but only if it’s genuinely fake. Don’t organise mass-reporting of real accounts.
    • Report it again with any new evidence, such as new messages it has sent.

Official links last checked 12 October 2026. We haven’t been able to check the “Facebook: report an impersonation account” link ourselves. If it doesn’t open the right page, search that site’s help pages instead.

Get this plan for your country

Related guides

Other problems